Pre-Arrival / Reservations: Process room bookings, manage channel integrations, assign room types based on preferences, and prepare arrival lists.
Arrival / Check-In: Welcome guests, verify identification, collect payments or security deposits, issue room keys, and coordinate luggage assistance.
In-Stay Support: Handle ongoing guest inquiries, fulfill special requests, coordinate concierge and transport services, and resolve immediate complaints.
Departure / Check-Out: Process final billing, generate compliant tax invoices, collect feedback, and settle accounts.
Administrative & Supervisory: Oversee staff scheduling, training, performance reviews, reporting, and the execution of standard operating procedures (SOPs) via the property management system (PMS)
Pay: ₹8,000.00 - ₹15,000.00 per month
Advantages:
- Food provided
Work Location: In person
📌 Front of House Staff (India)
🏢 armaan resorts
📍 India
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