Department: Clinical Support
Experience: 3–4 Years
Qualification: Bachelor’s Degree preferred
Age Criteria: Up to 35 Years
Gender: Male / Female
Working Hours: 9:00 AM – 7:00 PM
Working Days: Monday to Saturday
Weekly Off: Sunday fixed off + 1 rotational off between Tuesday and Friday
Interview Process: 3 Rounds

Key Responsibilities

- Manage front-desk operations and provide a professional and welcoming experience to clients/patients and visitors.
- Handle incoming calls, enquiries, appointments, registrations and follow-ups.
- Coordinate appointments and schedules between clients/patients and veterinary/clinical teams.
- Maintain accurate records, documentation and patient/client information.
- Coordinate with doctors, veterinary staff and internal departments for smooth service delivery.
- Address client queries and resolve routine concerns promptly.
- Follow up with clients regarding appointments, reports, procedures and other requirements.
- Maintain daily MIS, reports and operational records as required.
- Ensure proper coordination during patient admissions,



consultations, procedures and discharge.
- Support billing/payment coordination and related documentation where required.
- Escalate complaints or operational issues to the appropriate department head.
- Maintain confidentiality of client and patient information.
- Ensure the reception/front-office area is organized, presentable and professionally managed.

Required Skills

- Excellent verbal and written communication skills.
- Fluency in English, Hindi and Marathi.
- Strong customer-service and interpersonal skills.
- Positive coordination and follow-up abilities.
- Problem-solving and decision-making skills.
- Presentable and professional personality.
- Good organizational and time-management skills.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work effectively with clinical and non-clinical teams.

Pay: ₹23,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 Edurun Virtuoso Services Private
📍 India