25 Sep
|
People Power
|
India
25 Sep
People Power
India
Job Title: Listing & Operation Specialist
Location: Kolkata, India
Experience Required: 2-5 Years
Employment Type: Full-Time
Job Summary:
We are seeking a detail-oriented and proactive Listing & Operations Specialist to manage product listings, ensure accurate inventory tracking, streamline operations, and support overall e-commerce business growth. This role requires excellent organizational skills, knowledge of e-commerce platforms, and the ability to coordinate with multiple teams to ensure smooth online sales operations.
Key Responsibilities
Marketplace Listing Management
- Create, update, and optimize product listings across Amazon, Walmart, eBay, Etsy, and other marketplaces.
- Manage product titles, bullet points, descriptions, backend search terms, attributes, and category-specific requirements.
- Conduct keyword research and competitor analysis to improve listing visibility and conversion.
- Ensure listings follow marketplace SEO guidelines and content policies.
- Manage product variations, parent-child relationships, bundles, and catalog corrections.
- Coordinate A+ Content, Brand Store, Enhanced Content, and infographic requirements with internal creative teams.
- Perform listing audits to identify content gaps, compliance issues, and optimization opportunities.
Marketplace Operations Management
- Manage day-to-day marketplace operations including inventory monitoring, pricing updates, and catalog health.
- Track and resolve listing suppression, stranded inventory, policy violations, and account health issues.
- Monitor inventory availability and coordinate with clients for stock updates.
- Support marketplace compliance requirements including documentation, certifications,
and category-specific regulations.
- Manage cases with marketplace support teams and ensure timely resolution.
- Monitor order-related issues, fulfillment performance, cancellations, and customer experience metrics.
- Maintain operational trackers and provide regular updates to internal teams and clients.
Client & Team Coordination
- Work closely with Client Success Managers, Advertising Teams, Creative Teams, and Clients.
- Understand client requirements and translate them into actionable marketplace tasks.
- Prepare reports, trackers, and status updates.
- Maintain documentation of marketplace processes and account activities.
- Communicate proactively regarding risks, delays, and opportunities.
Required Skills & Qualifications
- 1–3 years of experience managing Amazon Seller Central / Vendor Central or other marketplace platforms.
- Strong understanding of Amazon listing creation, optimization, and catalog management.
- Experience with marketplace backend operations and troubleshooting.
- Knowledge of Amazon policies, SEO practices, and marketplace compliance.
- Solid Excel/Google Sheets skills.
- Excellent attention to detail and ability to manage multiple SKUs simultaneously.
- Good written and verbal communication skills.
Preferred Experience
- Experience working with international marketplaces (US, UK, Canada, EU).
- Knowledge of Amazon Brand Registry, A+ Content, Brand Stores, and Seller Central tools.
- Experience with tools such as Helium 10, Brand Analytics, Keepa, Jungle Scout, Pacvue, or similar platforms.
- Experience managing multiple brands or categories.
- Understanding of marketplace advertising fundamentals.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Listing & Operation Specialist (India)
🏢 People Power
📍 India