TELEMARKETER – SALES, BUSINESS DEVELOPMENT & CUSTOMER RELATIONSHIP

Company: M/s Pradhan Industries
Industry: Mining, Mineral Processing & Natural Graphite
Location: Bhubaneswar, Odisha
Job Type: Full-Time | Office-Based
Salary: ₹15,000 – ₹18,000 per month
Department: Sales / Business Development / Customer Relationship

ABOUT THE COMPANY

Pradhan Industries is an established organisation engaged in the mining, processing and supply of natural graphite and graphite products to industrial customers.

We are looking for an energetic, confident and communication-oriented Telemarketing – Sales & Business Development who can support the company's sales and business development activities through regular interaction with prospective and existing customers.

KEY RESPONSIBILITIES

The selected candidate will be responsible for:

- Making regular outbound sales calls to prospective industrial customers and business leads.
- Contacting companies from the customer database and introducing Pradhan Industries and its graphite products.
- Identifying the concerned Purchase, Procurement, Commercial, Production, Technical or Management personnel within prospective organisations.
- Briefly explaining the company's products, capabilities and applications to potential customers.
- Understanding the customer's basic requirement, including:
- Product requirement
- Grade / specification
- Mesh size
- Quantity requirement
- Application / end use
- Purchase frequency
- Current sourcing requirement
- Generating new sales leads through telephone calls and follow-ups.
- Making introductory calls to new customers identified by the Business Development team.
- Following up with customers after sending:
- Company profile
- Product details
- Quotations
- Samples
- Technical information
- Commercial offers
- Following up with prospective customers for enquiries and requirements.
- Coordinating with the Sales / Business Development team for further action on qualified leads.
- Maintaining regular communication with existing customers wherever required.
- Following up with dormant or inactive customers for possible fresh requirements.
- Taking feedback from customers regarding quotations, samples and product requirements.
- Scheduling calls, discussions or meetings for senior Sales / Business Development personnel whenever required.




- Recording complete details of every customer interaction accurately.
- Updating the customer database, lead tracker, call sheet or CRM on a daily basis.
- Maintaining proper records of:
- Calls made
- Customers contacted
- Interested customers
- Follow-ups required
- Enquiries received
- Samples requested
- Quotations required
- Meetings scheduled
- Leads converted
- Conducting timely follow-ups instead of allowing potential leads to remain unattended.
- Sharing important customer requirements immediately with the concerned senior/team member.
- Supporting the Business Development and CRM teams in achieving monthly lead-generation and customer-contact targets.

DAILY WORK EXPECTATION

The candidate should be comfortable with:

- Regular outbound calling
- Customer follow-ups
- Lead generation
- Database calling
- Sales coordination
- Maintaining call records
- WhatsApp and email follow-up wherever instructed
- Working with Microsoft Excel / Google Sheets or basic CRM systems
- Preparing a simple daily calling and follow-up report

CANDIDATE PROFILE

We are looking for a person who is:

- Confident while speaking over the telephone
- Polite, professional and persuasive
- Comfortable speaking with business customers
- Able to communicate clearly and patiently
- Disciplined in making regular follow-up calls
- Target-oriented and result-focused
- Comfortable working with customer databases
- Able to maintain proper records
- Willing to learn about industrial products and natural graphite
- Able to work as part of a Sales and Business Development team

EDUCATIONAL QUALIFICATION

Minimum: +2 / Higher Secondary

Preferred: Graduate in any discipline

Candidates with qualifications in Commerce, Management, Marketing or related fields may be preferred, but suitable candidates from other educational backgrounds can also apply.

EXPERIENCE

Freshers as well as experienced candidates may apply.

Candidates with 0–2 years of experience in any of the following areas will be preferred:

- Telecalling
- Telesales




- Inside Sales
- Customer Calling
- Lead Generation
- Business Development Support
- Customer Relationship Management
- Sales Coordination
- B2B Calling

COMMUNICATION SKILLS

The candidate should have good communication ability in:

- Odia
- Hindi
- English

Ability to communicate confidently with customers from different parts of India will be an advantage.

COMPUTER SKILLS

Basic working knowledge of:

- MS Excel
- MS Word
- Email
- WhatsApp
- Internet search
- Customer database / CRM entry / ERP entry

SALARY

₹15,000 – ₹18,000 per month

Salary will be decided based on:

- Communication skills
- Previous experience
- Sales aptitude
- Computer knowledge
- Interview performance

Suitable candidates demonstrating strong sales performance may also be considered for performance-based incentives / growth opportunities as per company policy.

KEY PERFORMANCE AREAS

Performance will primarily be evaluated on:

- Number of productive calls made
- Number of new customers contacted
- Quality of leads generated
- Follow-up discipline
- Enquiries generated
- Meetings / discussions arranged
- Customer database development
- Accuracy of reporting
- Lead progression and conversion support

WHO SHOULD APPLY?

Candidates who enjoy speaking with people, have a convincing communication style, are comfortable making regular sales calls and want to build a career in Sales, Business Development and Customer Relationship Management are encouraged to apply.

This position provides an chance to gain exposure to B2B industrial sales, mineral products and the natural graphite industry while working closely with the company's Business Development and Management teams.

POSITION SUMMARY

Designation: Telemarketer – Asst. Executive - Business Development
Department: Sales & Business Development
Industry: Natural Graphite / Mining & Mineral Processing
Location: Bhubaneswar, Odisha
Employment: Full time, Office-Based
Experience: Fresher to 2 Years
Qualification: +2 / Graduate
Salary: ₹15,000 – ₹18,000 per month
Languages: Odia, Hindi & Positive English
Primary Role: Outbound Sales Calling, Lead Generation, Customer Follow-up & Sales Coordination

Whatsapp: ++91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Asst. Executive - Telemarketer (India)
🏢 Pradhan Industries
📍 India