We are looking for a friendly, organized, and professional Front Desk Receptionist to manage the day-to-day reception activities of our dental clinic. The ideal candidate will be responsible for handling appointments, attending phone calls, assisting patients, maintaining records, and ensuring a smooth and welcoming experience for every patient.

Key Responsibilities

- Greet and welcome patients in a polite and professional manner.
- Manage patient appointments, including scheduling, rescheduling, cancellations, and confirmations.
- Answer incoming phone calls, respond to patient inquiries, and direct calls to the appropriate staff.
- Handle WhatsApp/messages and other patient communication channels, if applicable.
- Maintain and update patient records and registration details.
- Coordinate with dentists and clinic staff regarding appointment schedules and patient flow.
- Inform patients about appointment timings, clinic procedures, and basic services.
- Follow up with patients regarding upcoming appointments and missed appointments.




- Manage the reception area and ensure it remains clean and organized.
- Handle billing, payments, receipts, and basic administrative tasks when required.
- Maintain confidentiality of patient information and clinic records.
- Assist with daily administrative and front-office activities.
- Provide a positive and comfortable experience for patients throughout their visit.

Requirements

- Previous experience as a Receptionist, Front Desk Executive, or in a dental/medical clinic is preferred.
- Positive communication and interpersonal skills.
- Pleasant, polite, and professional attitude.
- Basic computer knowledge and familiarity with appointment scheduling software.
- Ability to manage multiple tasks and work efficiently in a busy clinic environment.
- Good telephone etiquette.
- Fluency in English , Tamil and Hindi is preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

- English (Required)

Work Location: In person

📌 Front Office Receptionist (India)
🏢 Fernandes & Fernandes Dental
📍 India