- Welcome and greet customers visiting the service department.
- Attend incoming telephone calls and direct them to the concerned department/person.
- Handle customer enquiries regarding service appointments, vehicle delivery, and basic service information.
- Schedule and coordinate service appointments.
- Register customer details and maintain accurate records.
- Coordinate with Service Advisors regarding customer arrivals and appointments.
- Inform customers about vehicle service status and coordinate with the concerned Service Advisor when required.
- Manage customer waiting-area requirements and ensure a valuable customer experience.
- Handle customer feedback and direct complaints/concerns to the Service Advisor or Service Manager.
- Make reminder calls to customers for scheduled service appointments.
- Maintain daily call, appointment, and customer records.
- Assist the service team with basic administrative and documentation work.
- Maintain proper communication with customers through phone calls, WhatsApp, or other approved communication channels.
- Ensure the reception area and customer communication process are maintained professionally

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist (India)
🏢 Johns Honda
📍 India