Position

Executive Assistant

Department

Management / Client Coordination

Experience

2–4 Years

Job Summary

We are looking for an Executive Assistant who will be responsible for supporting management and handling regular follow-ups with clients. The candidate will coordinate with clients, track pending requirements, follow up on commitments, and ensure timely communication between clients and internal teams.

Key Responsibilities

- Make regular follow-up calls with clients regarding pending requirements, orders, payments, documents, and other business-related matters.
- Maintain regular communication with clients through phone calls, WhatsApp, email, and other communication channels.
- Track client commitments and ensure timely follow-up.
- Maintain a client follow-up tracker with details of discussions, pending tasks, and next follow-up dates.
- Coordinate with internal departments to resolve client queries and pending issues.
- Provide regular updates to management regarding client follow-ups and pending matters.
- Schedule meetings and calls with clients as required.
- Prepare and share client-related reports, statements, and updates.
- Escalate important or long-pending client issues to management.
- Maintain professional relationships with existing clients.
- Follow up with clients for required documents, confirmations, approvals, and other information.




- Monitor deadlines and ensure that important client-related tasks are completed on time.
- Maintain proper records of client communications and commitments.2Assist management in day-to-day administrative and coordination activities.
- Perform any other duties assigned by the management or reporting manager.

Required Skills

- Excellent communication and interpersonal skills.
- Strong follow-up and coordination skills.
- Good client-handling skills.
- Ability to communicate professionally with senior clients and management.
- Good knowledge of MS Excel and Google Sheets.
- Good email drafting and documentation skills.
- Strong organizational and time-management skills.
- Ability to maintain confidentiality.
- Positive, skilled, and responsible attitude.
- Ability to handle multiple follow-ups simultaneously.

Qualification

- Graduate in Any Stream.
- Candidates with experience in Executive Assistant, Client Coordination, Customer Relationship, Telecalling, or Sales Coordination will be preferred.

Key Performance Indicators (KPIs)

- Timely completion of client follow-ups.
- Accuracy and regular updating of the client follow-up tracker.
- Timely resolution of client requirements.
- Effective coordination between clients and internal teams.
- Timely reporting of pending client matters to management.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Executive Assistant to CEO (Gurugram)
🏢 plus distribution
📍 Gurugram