- Guide a team of telesales agents to reach daily, weekly, and monthly sales targets.
- Train and Coach: Teach recent skills, run role-playing sessions, and help agents improve their pitch.
- Track Performance: Monitor Key Performance Indicators (KPIs) like call volume, conversion rates, and total sales.
- Create Sales Plans: Build effective calling strategies, scripts, and rebuttals for the team.
- Manage CRM: Keep customer records, pipelines, and sales data updated using software.
- Handle Escalations: Solve tough customer complaints or complex issues that agents cannot fix.
- Report Results: Present data and sales progress reports to senior management.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
📌 Telesales Manager (India)
🏢 URJACART Energy Labs
📍 India
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