Title: Roster Executive
Work Mode: Full-time | On-site
Location: Ashram Road, Ahmedabad 380009

Shift Timing: Australian time zones
- 4:00 AM-1:00 PM (Oct-Mar)
- 5:00 AM-2:00 PM (Apr-Sep)
- Saturday 7:30 AM-11:30 AM

Selection Process: Shortlisted candidates will complete a practical skill assessment at the office before final interviews

Role Summary

We are hiring a Roster Executive to support staff rostering for an Australian community services business operating supported accommodation homes.
The role involves preparing and maintaining staff rosters, monitoring shift coverage, reviewing service documentation, identifying missing information, and maintaining trackers. This role is suitable for someone who is organised, detail-focused, able to follow structured processes, and comfortable coordinating time-sensitive work.

Key ResponsibilitiesRostering and Workforce Coordination

- Prepare, update, and maintain staff rosters across multiple service locations.
- Monitor shift coverage and identify unfilled, urgent, or high-risk shifts.
- Coordinate with internal teams regarding staff availability, leave, shift swaps, cancellations, and roster changes.
- Update rostering systems accurately and in a timely manner.
- Track replacement requirements and ensure roster information is accurate before shifts commence.
- Maintain roster-related trackers, reports, and daily shift coverage updates.
- Escalate staffing gaps, repeated availability issues, urgent coverage risks, or unresolved roster concerns.
- Support daily, weekly, and forward-planning roster activities.

Required Skills and Experience

- Demonstrated ability to coordinate staff rosters and schedules, or comparable operational coordination work. Prior rostering experience is welcome but not essential.
- Strong attention to detail and ability to identify errors, gaps, and inconsistencies.
- Good written and verbal English communication skills.
- Strong reading comprehension and ability to review records accurately.




- Good Excel or Google Sheets skills.
- Comfortable using scheduling software, trackers, checklists, and internal systems, with the ability to learn new systems quickly.
- Ability to work under pressure, especially when managing urgent shift changes or time-sensitive roster updates.
- Solid follow-up skills and ability to meet deadlines.
- Ability to follow standard operating procedures, escalation processes, and checklists consistently.
- Ability to handle sensitive and confidential information professionally.
- Willingness to work early morning Australian time zone shifts.

Communication and Administration

- Communicate clearly with Australian operations teams through email, chat, and internal systems.
- Follow structured processes, escalation rules, checklists, and standard operating procedures.
- Handle sensitive information professionally and maintain confidentiality at all times.
- Support internal follow-ups to ensure pending roster or compliance actions are completed on time.
- Work closely with operations, rostering, and service delivery teams.

Skill Assessment May Include

- Creating or updating a sample roster.
- Identifying roster gaps from a shift schedule.
- Prioritising urgent staffing or documentation issues.
- Reviewing sample service notes or records and identifying missing information.
- Basic Excel or Google Sheets tracker update task.
- Drafting a clear internal message about a roster change or documentation issue.

Ideal Candidate Profile

The ideal candidate is organised, detail-focused, reliable, and comfortable managing both rostering and compliance administration tasks. They should be able to work accurately with records, follow structured processes, communicate clearly with internal teams, and respond quickly to operational priorities.

This role requires someone who can balance urgent roster coordination with careful documentation review while maintaining confidentiality, accuracy, and professionalism.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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