- Supervise the day-to-day functioning of the hostel.
- Monitor cleanliness and hygiene of common areas.
- Coordinate housekeeping and other support staff.
- Maintain basic hostel records and registers.
- Monitor hostel residents and ensure adherence to hostel rules.
- Attend to resident queries and day-to-day concerns.
- Report serious complaints, disputes or emergencies to the owner.
- Monitor water supply, electricity, lighting and other basic facilities.
- Coordinate routine repairs and maintenance.
- Ensure common areas, corridors, staircases and other facilities are maintained properly.
- Monitor security and coordinate with security personnel where applicable.
Commercial Complex Supervision
- Conduct regular rounds of the commercial complex.
- Monitor cleanliness and maintenance of common areas.
- Identify electrical, plumbing, water supply and other maintenance issues.
- Coordinate with technicians/workers for routine repairs.
- Follow up on maintenance issues until completion.
- Monitor common facilities such as water tanks, pumps, lighting and other building services.
- Receive and report complaints from tenants.
- Coordinate access for technicians and service personnel.
- Report any damage, leakage, electrical issue,
safety concern or other problem to the owner.
- Maintain a simple record of maintenance complaints and their resolution.
Reporting to Owner
- Provide regular updates on hostel and property activities.
- Immediately report emergencies or major maintenance issues.
- Share photographs/videos when required.
- Maintain a daily/weekly checklist of significant activities.
- Inform the owner about recurring problems or issues requiring attention.
Requirements
- Previous experience as a hostel warden, property supervisor, apartment supervisor, facility supervisor or similar role is preferred.
- Good communication and interpersonal skills.
- Should be responsible, disciplined and trustworthy.
- Ability to handle day-to-day issues calmly and practically.
- Basic knowledge of electrical, plumbing and general building maintenance is preferred.
- Basic computer/mobile skills.
- Should be comfortable using WhatsApp for communication and reporting.
- Ability to coordinate with housekeeping staff, security, technicians and tenants.
- Should be willing to take responsibility for the property and follow up on issues until resolved.