Job Description: Client Relationship & Business Coordination Executive

Company: Konstruct & Live
Location: Dehradun, Uttarakhand
Employment Type: Full-time
Department: Client Relations / Business Coordination

About the Role

Konstruct & Live is looking for a confident, well-spoken, customer-focused, and professionally groomed Client Relationship & Business Coordination Executive to manage client interactions, lead follow-ups, meeting coordination, and day-to-day communication between clients and internal teams.

This role is ideal for candidates with a background in aviation, airline ground staff, hospitality, front office, customer service, premium retail, client servicing, or relationship management.

Candidates who have completed aviation or hospitality training and possess strong communication and customer-handling skills are encouraged to apply.

Key Responsibilities

- Handle incoming leads and customer enquiries through phone calls, WhatsApp, email, and other communication channels.
- Make outbound calls to prospective clients and conduct regular follow-ups.
- Understand client requirements and communicate relevant information about Konstruct & Live’s services.
- Schedule client meetings, consultations, presentations, and site visits.
- Welcome and assist clients visiting the office and ensure a professional customer experience.
- Build and maintain strong relationships with prospective and existing clients.
- Coordinate between clients and internal teams including design, sales, projects, operations, and management.
- Follow up on quotations, proposals, meetings, documentation, approvals, and pending client requirements.
- Maintain accurate lead and client records in CRM software or tracking sheets.
- Ensure timely follow-ups with leads and maintain proper communication history.
- Assist in converting enquiries into meetings and qualified business opportunities.
- Communicate professionally with clients regarding appointments, updates, and next steps.




- Support management during important client meetings and presentations.
- Represent Konstruct & Live professionally during client interactions, events, exhibitions, and business meetings when required.
- Collect client feedback and coordinate internally for timely resolution of concerns.
- Prepare daily and weekly reports related to calls, enquiries, meetings, follow-ups, and client status.
- Support general business coordination activities as assigned by management.

Candidate Profile

- Graduate in any discipline preferred.
- 0–4 years of experience in customer relations, hospitality, aviation, ground staff, front office, sales coordination, client servicing, business development, or a similar customer-facing role.
- Freshers with strong communication skills and relevant aviation/hospitality training may also be considered.
- Excellent verbal communication skills in English and Hindi.
- Confident and comfortable speaking with clients over phone and in person.
- Strong interpersonal and relationship-building skills.
- Professional grooming, communication style, and presence suitable for a client-facing role.
- Solid follow-up and coordination abilities.
- Good organizational and time-management skills.
- Comfortable working with targets and follow-up schedules.
- Basic knowledge of MS Office, Google Workspace, email, WhatsApp Business, and CRM tools.
- Ability to handle multiple clients and priorities simultaneously.
- Positive attitude with a strong customer-service orientation.

Preferred Background





Candidates with experience or training in any of the following areas would be relevant:

- Airline Ground Staff
- Aviation / Cabin Crew Training
- Hospitality
- Hotel Front Office
- Guest Relations
- Customer Service
- Premium Retail
- Client Servicing
- Relationship Management
- Sales Coordination
- Business Development

Experience in interiors, architecture, construction, real estate, luxury products, or premium services would be an added advantage but is not mandatory.

Key Skills

- Client Relationship Management
- Lead Follow-up
- Telephonic Communication
- Customer Handling
- Business Coordination
- Meeting Scheduling
- CRM Management
- Client Servicing
- Professional Communication
- Presentation Skills
- Follow-up Management
- Internal Team Coordination
- Problem Solving
- Customer Experience Management

Key Performance Indicators

Performance may be measured on:

- Number and quality of client follow-ups
- Lead response time
- Meetings and site visits scheduled
- Lead-to-meeting conversion
- Client engagement and communication quality
- Accuracy of CRM and lead records
- Timely follow-up on pending enquiries
- Coordination effectiveness with internal teams
- Customer experience and feedback
- Contribution towards business conversion

What We Are Looking For

We are looking for someone who is:

- Confident and well-spoken
- Professional and presentable
- Polite and customer-focused
- Strong at building relationships
- Persistent and disciplined with follow-ups
- Comfortable communicating with premium clients
- Organized and dependable
- Quick to learn
- Comfortable working in a fast-paced environment
- Able to represent the company professionally

Location: Dehradun, Uttarakhand
Job Type: Full-time

Interested candidates may apply by sharing their updated resume along with their current salary, expected salary, notice period, and current location.

Pay: ₹10,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Business Coordinator (India)
🏢 KONSTRUCT AND LIVE TECHNOLOGIES
📍 India