Job Description: Business Development Executive

Position: Business Development Executive
Industry: Freight Forwarding & Logistics
Experience: 4–6 Years
Location: Andheri East, Mumbai
Employment Type: Full-time

About the Role

We are looking for an experienced and result-oriented Business Development Executive with 4–6 years of experience in the freight forwarding and logistics industry. The candidate will be responsible for developing new business opportunities, acquiring customers, maintaining strong client relationships, and achieving revenue targets.

Key Responsibilities

- Identify and generate new business opportunities in freight forwarding and logistics.
- Develop and maintain relationships with importers, exporters, manufacturers, traders, and corporate clients.
- Generate leads through market research, networking, cold calling, references, and industry contacts.
- Understand customer requirements and provide suitable logistics and freight forwarding solutions.
- Prepare and submit quotations, proposals, and commercial offers to prospective clients.
- Negotiate rates and commercial terms with customers while maintaining company margins.
- Coordinate with internal teams including Operations, Pricing, Documentation, and Customer Service to ensure smooth execution of shipments.
- Follow up on quotations and convert leads into confirmed business.
- Achieve monthly and annual sales/revenue targets.
- Maintain regular communication with existing customers and identify opportunities for upselling and cross-selling.
- Monitor market trends, competitor activities, freight rates, and customer requirements.
- Maintain accurate records of leads, customer interactions, quotations, and sales pipelines.




- Ensure timely collection of payments in coordination with the finance team.
- Attend client meetings, industry events, and networking activities when required.
- Provide regular sales reports and business updates to management.

Required Skills & Qualifications

- Graduate degree in Business Administration, Logistics, Supply Chain, Commerce, or a related field.
- 4–6 years of relevant experience in Business Development/Sales within the freight forwarding, logistics, shipping, or supply chain industry.
- Strong understanding of Import/Export, Air Freight, Sea Freight, and freight forwarding processes.
- Existing industry contacts and a proven ability to generate current business will be an advantage.
- Strong negotiation, communication, presentation, and interpersonal skills.
- Ability to independently handle the complete sales cycle from lead generation to conversion.
- Target-oriented with strong business development and relationship-management skills.
- Good knowledge of MS Office and CRM/sales reporting tools.
- Willingness to travel for client meetings and business development activities.

Key Performance Indicators (KPIs)

- New customer acquisition
- Monthly/annual revenue generation
- Sales target achievement
- Lead-to-customer conversion
- Customer retention and repeat business
- Gross profit/margin contribution
- Collection and payment follow-up

Ideal Candidate

The ideal candidate will have a strong network within the freight forwarding/logistics sector, excellent customer-handling skills, a proven track record in business development, and the ability to consistently generate and convert new business opportunities.

Pay: From ₹27,000.00 per month

Work Location: In person

📌 Business Development Executive – Freight Forwarding & Logistics (India)
🏢 Surmount Logistics Solutions
📍 India