The Design Stage Auditor is responsible for monitoring and auditing key design-stage process checkpoints to ensure compliance with company standards. This role focuses on tracking, follow-ups, and reporting, without involvement in execution or ownership of the audited activities.
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Key Responsibilities
1. 10% Design Advance Collection Audit
- Review projects with pending 10% design advance payments
- Track cases exceeding the defined timeline (10 days)
- Follow up with relevant stakeholders for updates
- Maintain pending tracker and closure reports
- Escalate long-pending cases to the reporting manager
2. Scope Freeze Meeting Audit
- Verify completion of Scope Freeze Meetings before D2F submission
- Check availability of meeting records or confirmations
- Track pending meetings and follow up with Interior Designers
- Ensure timely closure of pending cases
3. D2F Documentation Audit
- Verify completeness of mandatory D2F documents
- Identify missing documents and highlight gaps
- Report findings to Reporting Manager and Team Leader
- Track and ensure closure of identified issues
4.
Client Communication Audit
- Verify creation of client WhatsApp groups
- Ensure design schedules are shared with clients
- Maintain compliance records for communication processes
- Provide regular updates to the Reporting Manager
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Reporting & Tracking
- Maintain trackers for:
- Advance Collection
- Scope Freeze Compliance
- D2F Documentation Audit
- Client Communication Compliance
- Share a consolidated weekly report with the Design Manager
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Escalation
- Escalate non-compliant cases beyond the defined timeline to the Design Manager
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Key Performance Indicators (KPIs)
- Accuracy in audit tracking
- Timely follow-ups on pending cases
- Consistent weekly report submission
- Effective closure tracking
- Adherence to escalation protocols
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Note
The Design Stage Auditor is not responsible for executing, managing, or owning any operational activities such as payment collection, conducting meetings, preparing documents, or client communication.