Administrator (Support & Operations)

Bengaluru, Karnataka

Job Summary

Job Summary : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

Key Responsibilities

Job Summary : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents,



Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

Skill Requirements

Skill Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

Other Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures.



• Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the environment for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

Key Sourcing Information : NA

Interviewer 1 SAP ID : 51770130

Other Requirements

Other Requirement : Skills: • Ability to enhance existing procedures, plan the activities, handle escalations and mentor junior members. • Good Understanding of Linux, virtualization, Network and cloud concepts. • Understand & improve firm’s current hardware deployment, monitoring and Break fix procedures. • Ability to articulate an issue concisely and provide recommendation on solution. • Understands GS compute Providing, remediation, break-fix and other flows and able to troubleshoot quickly for client. • At least 3 months exposure with GS on premise or equivalent environment. Roles & Responsibilities: • Understand, improve, implement & maintain on premise compute environment for enterprises. • Implementing & managing the workplace for the capacity Baselining and reporting. • Participate in day-to-day troubleshooting, handle escalations from junior front-line Engineers. • Ensure our hardware Break fix meets our current SLA commitments. • Handling incidents, Changes & Problems Managements as per SLA. • Implement and manage the automation Scripts. • Preparing a standard operating document (SOP’s)for weekend or other scheduled activities. • Implement the best practices and eliminate manual work. • Continuously assess the environment an provide recommendations to improve.

📌 Administrator (Support & Operations) (Bengaluru)
🏢 HCLTech
📍 Bengaluru