Organization: Chate's Homeopathy Clinic

Job Title: Front Desk Receptionist

Job Summary

Chate's Homeopathy Clinic is looking for a professional, courteous, and well-organized Front Desk Receptionist to manage reception activities and assist patients throughout their clinic visits. The role involves handling appointments, patient inquiries, follow-ups, records, billing, and daily administrative activities while ensuring a smooth and welcoming experience for every patient.

Roles & Responsibilities

- Welcome and assist patients and visitors in a polite and professional manner.
- Attend incoming calls and respond to patient queries regarding appointments, treatments, clinic services, and doctor availability.
- Make patient follow-up calls regarding consultations, treatment progress, scheduled visits, and appointments.
- Send appointment reminders and confirm patient visits.
- Follow up with patients regarding missed or rescheduled appointments.
- Handle patient inquiries and provide appropriate information about clinic services and procedures.
- Schedule, reschedule, confirm, and manage patient appointments.
- Maintain accurate and updated patient information in the clinic management system.
- Keep proper records of appointments, patient interactions, and follow-ups.
- Coordinate with doctors and clinic staff to ensure smooth daily operations.
- Handle billing, payment collection, receipt generation, and basic cash-handling activities.




- Guide patients regarding clinic procedures, appointments, and other general requirements.
- Maintain the reception area in a neat, organized, and professional manner.
- Perform basic administrative, data-entry, and office support tasks as required.
- Maintain patient confidentiality and professional standards at all times.

Eligibility & Skills

- Graduate in any discipline preferred.
- Freshers with good communication skills are welcome to apply.
- Previous experience in reception, customer service, or a healthcare/clinic environment will be an added advantage.
- Good verbal communication and interpersonal skills.
- Comfortable communicating with patients both in person and over the phone.
- Basic computer knowledge and typing skills.
- Valuable organizational and coordination skills.
- Ability to manage multiple responsibilities efficiently.
- Professional attitude with a pleasant and patient-friendly approach.
- Ability to handle patient information with confidentiality and care.

Preferred Qualities

- Pleasant and confident personality.
- Polite, patient, and service-oriented approach.
- Good follow-up and coordination skills.
- Responsible, punctual, and well-organized.
- Willingness to learn and adapt to clinic processes.
- Ability to work effectively in a busy clinic environment.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist (India)
🏢 chate's homeopathy clinic
📍 India