Experience: 1–3 Years | Hotel Sales / Reservations / Tele-Sales
Key Responsibilities:
- Handle incoming calls, enquiries and leads for hotel/resort bookings.
- Understand guest requirements and convert enquiries into confirmed bookings.
- Follow up with leads through calls, WhatsApp and email.
- Prepare and share quotations and booking details.
- Coordinate with hotel properties for availability, rates and guest requirements.
- Upsell rooms, packages, F&B;, activities and event services.
- Maintain lead and follow-up records and achieve monthly sales targets.
Requirements:
- Excellent communication and convincing skills.
- English and Kannada are mandatory.
- Robust sales and follow-up skills.
- Hotel/resort sales or reservations experience preferred.
- Target-oriented and customer-focused approach.