Track Manager -Data Loss Prevention,Palo Alto Firewalls
Noida, Uttar Pradesh
Job Summary
Techno PM
Job Description for the Zscaler L3 SME role to address the demand for architectural and operational support across our Zscaler setting.\\r\\nThe role is intended to provide:\\r\\nL4 technical leadership for ZIA, ZPA, ZDX, and Zero Trust services.\\r\\nExpert-level troubleshooting for complex incidents and escalations.\\r\\nArchitectural oversight for current and upcoming migration and transformation initiatives.\\r\\nReduced dependency on vendor support through in-house expertise.\\r\\nImproved incident resolution, RCA quality, and service stability.\\r\\nMentoring and capability uplift for L1/L2/L3 support teams.