We are looking for an enthusiastic and target-oriented Telesales Executive to connect with potential customers, understand their requirements, explain our products or services, and convert leads into successful sales.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Understand customer requirements and recommend suitable products or services.
- Explain product features, benefits, pricing, offers, and other relevant information.
- Generate interest and convert leads into sales.
- Maintain regular follow-ups with potential customers.
- Handle customer queries and provide accurate information.
- Maintain and update customer details, call records, and lead status.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with the sales and operations teams for smooth order processing.
- Identify potential sales opportunities and maintain a healthy sales pipeline.
- Provide regular reports on calls, follow-ups, conversions, and pending leads.
- Maintain a professional and positive approach while communicating with customers.
Requirements
- Any Bachelor's degree or relevant qualification.
- 0–2 years of experience in telesales, telecalling, inside sales, or customer service.
- Freshers with good communication skills can also apply.
- Excellent verbal communication and convincing skills.
- Good listening and interpersonal skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Basic knowledge of MS Excel / Google Sheets and CRM tools.
- Ability to handle customer objections professionally.
Preferred Skills
- Sales and negotiation
- Lead conversion
- Customer relationship management
- Follow-up and persuasion
- Communication skills
- Objection handling
- Basic CRM knowledge
- Target achievement
Key Performance Areas
- Number of calls completed
- Lead follow-up rate
- Lead-to-customer conversion
- Sales target achievement
- Customer response and engagement
- Follow-up efficiency
- Data and CRM accuracy
Job Details
- Position: Telesales Executive
- Experience: 0–2 Years
- Employment Type: Full time
- Location: Erode
- Salary: 12000 TO 17000 + Incentives
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Telesales Executive (Erode)
🏢 Business Tamizha
📍 Erode
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