ABOUT SINGHANIA BUILDCON

Singhania Buildcon Pvt. Ltd. is a trusted real estate developer with a strong portfolio of premium residential, commercial, and township projects across India. We are looking for enthusiastic and target-driven Telecallers to join our Sales & CRM team — connecting with prospective home buyers, generating qualified leads, and supporting the sales pipeline for our ongoing and upcoming projects.

KEY RESPONSIBILITIES

1. Lead Generation & Outbound Calling (40%)

- Make outbound calls to prospective buyers from the CRM database, portals (99acres, MagicBricks, Housing.com), and walk-in inquiries.
- Introduce Singhania Buildcon's projects — location, pricing, amenities, and offers — in a clear and engaging manner.
- Generate qualified leads and schedule site visits for the sales team.
- Follow up regularly with leads at every stage of the sales funnel — first call, follow-up, site visit, and post-visit.

2. Inbound Call Handling (25%)

- Handle inbound inquiries from portals, social media, and marketing campaigns promptly and professionally.
- Answer customer queries regarding project details, pricing, floor plans, and availability.
- Capture all inquiry details accurately in the CRM system.
- Escalate complex queries to the senior sales team or manager without delay.

3. CRM & Data Management (20%)

- Update and maintain lead records in the CRM — call logs, follow-up dates, and lead status.




- Prepare daily call reports — calls made, leads generated, and site visits scheduled.
- Maintain data hygiene by regularly cleaning and updating prospect lists.
- Track lead source performance and share feedback with the marketing team.

4. Customer Relationship & After-Sales Support (15%)

- Maintain a warm and skilled relationship with prospects throughout the buying journey.
- Congratulate and follow up with booked customers for referrals and testimonials.
- Coordinate with the CRM team for post-booking queries, documentation, and payment reminders.

WHAT WE'RE LOOKING FOR

Must-Haves

- 0–1 year of experience in telecalling, telesales, or customer service — freshers welcome.
- Excellent spoken communication in Hindi and English ; basic English is a plus.
- Confident, pleasant, and persuasive telephone manner.
- Target-oriented mindset with the hunger to earn incentives.
- Basic computer skills — MS Excel, email, and CRM data entry.
- Ability to handle rejection positively and stay motivated through repeated follow-ups.

Bonus Points

- Prior experience in real estate telecalling or telesales for any product/service.
- Familiarity with real estate portals — 99acres, MagicBricks, Housing.com.
- Experience using CRM tools like Salesforce, Zoho CRM, or any lead management software.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Presales Executive (Raipur)
🏢 Singhania Buildcon
📍 Raipur