About the Role
You will be the single point of contact for a set of our clients. You will own a set of our client relationships over phone and WhatsApp. Depending on your strengths, you will work in one of two areas:
- Customer Support: order updates, complaint resolution, and payment follow-up.
- Pre Order Team: calling clients, sharing new arrivals and taking orders.
In both roles, you own every client issue until it is closed. That includes follow-ups, coordination with our internal team and keeping clear records.
What We Are Looking For
- You finish what you start without being reminded.
- You are organised and detail-oriented.
- You speak fluent Hindi and straightforward, professional English.
- You are comfortable with Excel or Google Sheets.
- You handle business information with integrity.
- You are punctual and disciplined.
Experience
2+ years in customer support, tele-calling or tele-sales.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Tele-Calling Executive (Dehradun)
🏢 Inder Book Agency
📍 Dehradun
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