BU1 Powertrain and Charging

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.

MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

Your Contribution

Customer PPM within defined targets

Customer complaints within defined targets

Customer Satisfactions

Customer audits follow up and closure on time.

Response to customer on time.

Your Experience and Qualification

Qualification: BE. B. Tech In Mechanical/Automobile
Experience: 12 to 15 years’

Customer Quality Assurance:

In process Quality support to production.

Manage and coordinate the Quality issues (Customer complaints and Concerns) between the Customer plant and Mahle Plant.

Interact with the customers for their requirements and needs on the seral production parts.

Respond to the customers on time for the containment actions and counter measures within the defined timeline.

Active participation in Customer complaint management for (8D) Root cause analysis and corrective action implementation within the defined timeline.





Tracking of Customer scorecard for Quality results and ensure customer wise quality metrics are met within the defined targets.

Sending monthly reports to the customer based on their request – 4M Change declaration, PDI Inspection reports and Layout inspection reports.

Active participation in Field claim issues / Top Quality issues for Root cause analysis and corrective action.

Obtain PPAP approval for the serial production parts for any Process changes / 4M changes.

Customer audit coordination and action follow up and closure.

Coordinate for Customer satisfaction survey.

Verification of CAPA for the past customer complaints for sustenance in the process.

Participate in the internal rejection analysis to identify the failure modes related to potential customer complaints and initiate corrective action.

Add advantage: Handled Hyundai customer

Customer Quality Feedback

Customer Complaint Management (RCA) – 0kms / Field issues

Sending monthly reports to Customer

PPAP Preparation for serial production parts.

LPC for all NPD parts

Customer audit coordination.

MINIMUM REQUIREMENTS

Fluent written and spoken English and Tamil.

Excellent administration skills.

Passion to learn new concepts, technologies, and processes





Our Offering;

We will provide a collaborative workplace working on exciting assignments, along with ongoing personal & career development opportunities.

We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

After receiving your online application, the interview process will typically be, once your profile will get shortlisted.

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

Do you have any questions?

IN

Facts about the job

Entry level: Experienced hires

Part- / Full-time: Full Time

Functional area: Quality Management

Department: BU1 Powertrain and Charging

Location: Chennai, IN

Company: MAHLE Engine Comp. (IN)

Closing date for applications
Don't waste any time, apply while the position is online.

Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.

Shape the future with us.

📌 Manager - Customer Quality Assurance (Chennai)
🏢 MAHLE
📍 Chennai