Company DescriptionFreshly is revolutionizing the delivery of fresh products by providing quick and convenient doorstep service. Supported by prominent venture capitalists, founders, and angel investors in India, Freshly specializes in creating a streamlined supply chain for fruits, vegetables, and other fresh goods. The company is committed to ensuring consistent, high-quality, and quick delivery of fresh products, catering to the needs of modern consumers. By redefining the fresh produce market, Freshly aims to simplify shopping and enhance customer convenience.Role DescriptionThis is a full-time hybrid role for a Customer Support Representative with the flexibility hybrid setup. The Customer Support Representative will be responsible for providing excellent customer service, addressing customer inquiries, resolving issues efficiently,



and ensuring overall customer satisfaction. The role involves responding to customer queries, troubleshooting issues, maintaining a high level of professionalism, and contributing to a positive customer experience.QualificationsProficiency in Customer Support and a commitment to achieving high Customer Satisfaction levelsStrong Communication skills to interact effectively with customersExperience in Customer Service and Troubleshooting processesAbility to handle inquiries and resolve issues in a professional and timely mannerStrong problem-solving and interpersonal skillsFlexibility to work in a hybrid environmentPrior experience in a customer-facing role is mandatory

📌 Customer Support Representative (Delhi)
🏢 Freshly
📍 Delhi