. Taking day-to-day collection status as well as taking end status of the cash deposited collected on day.
. To be a part of Collections team and able to handle more than 8k Live APACs and looking after entire Collection needs of Location.
. Candidate should be capable to handle team of more than 30 to 35 people.
. Implementing collection strategy, techniques & procedures for collections and help to credit to minimize risk.
. Reviewing the collections strategy regularly and training the team to ensure that the collection techniques change with the change in the legal and socioeconomic situation.
. Appointing and managing channels like in-house collection FRE and repossession agencies for collection & repossession of the financed assets from the delinquent customers.
.
Formulating long term/short term strategic plans to enhance collection operations.
. Coordinating through it the Customer data/interaction update, payment/ purchase history, agency performance indicators/ monitoring, agency billing/ payments, receipt book details etc.
Job Requirements:
. Graduate / Post Graduate - MBA.
. Minimum 7 - 10 years of experience in Retail Assets ( preferably in Collection )
. Excellent written & oral communication skills
. High energy and drive
Hands-on experience of MS Office and Mail Management.
Personality Traits:
. Emotional stability
. Enthusiasm, Self-Motivated.
. Tough-mindedness
. Compulsiveness
. Conscientiousness
📌 Location Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA (Lucknow)
🏢 Kotak Mahindra Bank
📍 Lucknow
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