- Responsible for proving technical support for VOIP & PSTN network.
- Ensuring NW fault and customer complaint resolution.
- Backup of Voice Core Nodes CDRs
- Backup of Voice Core Node DB
- POI Augmentation
- Fault Rectification Hardware
- POI Outages Handing
- Patch upgrades
- R & R activities
- Current product /Equipment testing
- ACT Portal CR management
- New POI commissioning
- PRI / SIP migrations
- Internal RA Audit compliance
- Complaint Handling
- Support to Service account Manager
- BSNL/MTNL payments
- ITTN POI co-ordination
- Special projects
- PV audit/ AMS portal update
- PM activities
- Support to Infra/TX team
- DOT Audits
- Internal/External Audits of TTSL
📌 Lead - Voice Core Site (Navi Mumbai)
🏢 Tata Teleservices
📍 Navi Mumbai
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