Role Overview:- As a Customer Service & Operations Analyst, you will be responsible for supporting customers by investigating their queries and understanding their needs. Your role will involve.Key Responsibilities:- Investigate and resolve customer queries in a timely manner.- Communicate effectively with customers to understand their needs and provide appropriate solutions.- Collaborate with internal teams to ensure seamless operations and customer satisfaction.- Analyze customer feedback to identify trends and areas for improvement.- Maintain accurate records of customer interactions and transactions.Qualifications Required:- Bachelors degree in a relevant field.- Strong communication and problem-solving skills.- Ability to work effectively in a team environment.- Prior experience in customer service or operations is a plus.(Note: No additional details about the company were provided in the job description.) Role Overview:- As a Customer Service & Operations Analyst,



you will be responsible for supporting customers by investigating their queries and understanding their needs. Your role will involve.Key Responsibilities:- Investigate and resolve customer queries in a timely manner.- Communicate effectively with customers to understand their needs and provide appropriate solutions.- Collaborate with internal teams to ensure seamless operations and customer satisfaction.- Analyze customer feedback to identify trends and areas for improvement.- Maintain accurate records of customer interactions and transactions.Qualifications Required:- Bachelors degree in a relevant field.- Solid communication and problem-solving skills.- Ability to work effectively in a team environment.- Prior experience in customer service or operations is a plus.(Note: No additional details about the company were provided in the job description.)

📌 Customer Service & Operations Analyst (India)
🏢 NatWest
📍 India