Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
This is the right role for someone who has experience working for or with an IT Services (ITS) and/or Global Systems Integrator (GSI) technology consulting firm, or a Fortune 1000 company. If you are a leader who has managed a team of Solution Architects and are a problem solver with broad technical skills, got hands-on experience working in a public cloud environment, and have the ability to drive technical conversations then this is the perfect role for you.
Key job responsibilities
Customer Engagement & Technical Leadership
- Lead critical customer engagements including cloud adoption and migration programs, and complex technical challenges with high-stakes outcomes
- Serve as a trusted technical advisor to senior business and technical leaders, operating at a strategic level and creating opportunities for your team to act as trusted advisors
- Apply deep technical understanding across multiple domains to invent, evolve,
and simplify solutions that drive customer success
Team Leadership & Development
- Coach and develop a team of experienced Solutions Architects to elevate their technical capabilities and strategic advisory abilities
- Build a high-performing team through effective hiring, onboarding, and continuous skill development
- Foster a culture of technical excellence and customer obsession
- Maintain a high bar for operational excellence; define and maintain appropriate cadences for inspecting the business in your area
Strategic Impact & Collaboration
- Champion your area’s customer needs with senior leaders within AWS
- Bridge customer needs with AWS product teams, ensuring customer feedback drives product improvements
- Partner with senior leaders within AWS sales, specialist, and engineering teams to deliver comprehensive solutions and clear obstacles to customer success
About the team
A team of high performing Solution Architects with diverse and robust technology backgrounds working together to help our ITS and GSI customers make the best of AWS services