We are looking for a motivated and confident Telecaller to handle customer calls, generate leads, provide product/service information, and maintain valuable customer relationships. The candidate should have excellent communication skills and a positive attitude.
Key Responsibilities
Make outbound and receive inbound calls professionally.
Explain company products and services to customers.
Generate leads and follow up with potential clients.
Maintain customer records and update databases regularly.
Resolve customer queries and complaints effectively.
Coordinate with the sales team for client requirements.
Achieve daily and monthly calling targets.
Maintain proper call records and reports.
Requirements
Good communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Ability to handle customer queries politely.
Strong convincing and negotiation skills.
Ability to work under pressure and meet targets.