Location: Gurugram
Experience: 1–4 Years
Salary: Up to ₹40,000 per month
Employment Type: Full time
Job Summary
We are looking for a Wellness Coordinator to manage the front desk, patient appointments, counselling, and conversion of consultations into treatment packages. The role requires strong communication, empathy, and consultative sales skills.
Key Responsibilities
- Welcome and assist patients, ensuring a warm and professional clinic experience.
- Manage appointments, calls, inquiries, and patient coordination.
- Explain treatment programs and guide patients through consultations.
- Counsel patients and convert inquiries/consultations into treatment packages.
- Maintain patient follow-ups and coordinate the overall clinic experience.
- Create a calm, empathetic, and supportive environment for new mothers.
Requirements
- 2–4 years of experience in Front Desk / Clinic Coordination / Hospital Sales / Wellness Center Sales.
- Strong face-to-face counselling and closing skills.
- Excellent communication and interpersonal skills.
- Empathetic, patient, and calm approach.
- Experience in Healthcare / Physiotherapy / IVF / Maternity / Wellness Clinics is preferred.
- Prior experience in consultative or counselling-led sales is an added advantage.