Customer Support Specialist - Fresher (Kerala)

Customer Support Specialist - Fresher (Kerala)

25 Sep
|
HireVibe Talent
|
Kerala

25 Sep

HireVibe Talent

Kerala

Customer Support Specialist

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted today

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About the job

Customer Support Executive Voice

Location: Kakkanad, Kochi

Salary: 2.72 3.50 LPA

Qualification: Plus Two & Above

Joining: Immediate Joiners Preferred

Process: Retail Voice Support

Shift: Rotational | Night shifts common

About the Role

We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.

Key Responsibilities

- Handle inbound voice calls professionally.
- Assist with customer/employee queries and requests.
- Resolve issues or escalate when required.
- Maintain accurate call records.
- Deliver a positive customer experience.

Requirements

- Strong spoken English CEFR B2 level .
- Good listening and problem-solving skills.
- Customer-focused attitude.




- Comfortable with rotational shifts and week-offs.
- Willing to work night shifts.
- Immediate joiners preferred.

Cab Facility: Available from 6:30 PM 6:30 AM within approximately 25 KM of the office.

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Specialist - Fresher (Kerala)
🏢 HireVibe Talent
📍 Kerala

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