Process Associate

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted today

Fresher Job

Be an early applicant

About the job

Mega Walk in Interview _ Fresher _Voice _ 25th and 26th September 2026 (International Banking)

Designation: Process Associate

Shift: Us Shifts

Mode of interview: Walkin

Interview Location: Sandhya Infocity Limited Navalur Registered Address: No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur

Contact HR: Monica Celeen G

Introduction to the Organization.

HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee development.

Overview of the Role

The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements.



The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services.

Detailed Responsibilities

- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Skill Requirements

Must-Have:

- Robust written communication skills
- Arts & Science, Fresher.

Educational Qualifications:

- Bachelors degree in any discipline is preferred. - Arts & Science
- No BTECH, IT, MCA, BE are not eligible to apply

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Process Associate - Fresher (Chennai)
🏢 HCLTech
📍 Chennai