Production Support Specialist
Start Date
Starts Immediately
CTC (ANNUAL)
Market-competitive salary Competitive salary
Experience
5 year(s)
5 year(s)
Apply By
Not Provided
Posted today
Job
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About the job
Who we are:
At UST, we help the worlds best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impacttouching billions of lives in the process. Visit us at UST.com .
Summary:
We are seeking an experienced Facets platform professionals with a strong background in health care domain.
Experience : 5Yrs to 12 Yrs
Location : Bangalore / Chennai / Trivandrum
Work Mode - Hybrid
Key Responsibilities
App support Lead
+5 years of experience in Healthcare IT and the Facets (TriZetto/Cognizant) platform
Strong in PL/SQL, Oracle, SQL Server, SSIS, C#, .NET, Azure
Own resolution of P1/P2 production incidents; deliver RCA within 24 hours of resolution
Perform advanced Facets module diagnostics and execute approved SQL/script fixes within change control framework
Manage Facets batch failures end-to-end; communicate business impact and recovery status to stakeholders
Participate in CAB, provide production risk assessments, and support 30-day post-deployment warranty
Maintain and enhance the Known Error Database (KEDB); author runbooks for L1 shift-left enablement
ServiceNow ITSM: incident lifecycle (P1P4), problem management, KEDB governance, and CAB participation
Autosys / batch scheduling: job dependency analysis, failure triage, restart procedures,
and batch runbook execution
Managed SLA compliance, production support, audit readiness, and incident management in a 247 environment
AI/Cloud first thinking as an add-on skill for production issues elimination and automation first thinking for long term issue resolutions.
Skills
.NET, C#, PL/SQL, FACETS
Interested candidates can share their resumes to
[email protected] or
[email protected]
#HiringNow #HealthcareIT #Facets #TriZetto #ApplicationSupport#ProductionSupport #OracleSQL #PLSQL #Azure #ServiceNow#IncidentManagement #AutoSys #BangaloreJobs #ChennaiJobs #TrivandrumJobs #TechJobs#CareerOpportunities#ExperiencedProfessionals#JobOpening
What we believe :
Were proud to embrace the same values that have shaped UST since the beginning. Since day one, weve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
To support and promote the values of UST.
Comply with all Company policies and procedures
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 5 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Production Support Specialist (Bengaluru)
🏢 UST
📍 Bengaluru