POSITION SUMMARY:

Candidates should have substantial experience in standard concepts, practices, and procedures in Six Sigma

process improvement, as well as experience in US mortgage markets. Additionally, they should have a proven

track record of driving digital transformation initiatives, business process management initiatives, and overall

transformation of processes or services. The ability to manage projects efficiently and effectively from inception

to completion, along with strong project management and time management skills, is also essential. The

incumbent will execute projects on process redesign projects and maximize efficiency opportunities for all

departments as part of our corporate continuous improvement program, Innovation, and Disruption.

JOB FUNCTIONS AND RESPONSIBILITIES

The responsibilities will include, but are not restricted to:

Leverage Six Sigma methodology (DMAIC) to identify and eliminate inefficiencies in mortgage

processes.

oAnalyze business processes: You'll dig into how things are currently done, looking for

bottlenecks, inefficiencies, and areas for improvement.

oIdentify improvement opportunities: This could involve brainstorming solutions, researching best

practices, and proposing ways to automate tasks or improve workflows.

Led cross-functional teams in redesigning processes for optimal efficiency and customer satisfaction.

Implement digital transformation initiatives to streamline workflows and drive automation.

oAnalyze data and identify key metrics to measure the impact of process improvements.

oAssist with project implementation: You might help gather data, develop presentations, or track

progress as improvements are rolled out.

oData analysis and reporting: You may use data analysis tools to measure the effectiveness of

changes and create reports to communicate findings to stakeholders.

oContribute to documentation: You could help document new procedures or best practices to

ensure everyone's on the same page.

Develop and deliver training programs to foster a culture of continuous improvement within the

organization.





Champion Lean Six Sigma practices and mentor project teams for Green Belt/Black Belt

certification.

Manage projects effectively from inception to completion, ensuring adherence to budget, timeline, and

quality standards.

Collaborate with stakeholders across departments to drive change adoption and ensure alignment with

business goals.

Supports and leverages process for sharing best practices.

Benefits that you will see.

Be a part of a energetic and innovative team at the forefront of the mortgage business.

Make a real impact by streamlining processes and improving efficiency.

Develop your expertise in Six Sigma and process improvement methodologies.

Opportunity for professional growth and career advancement.

This is an exciting opportunity for a passionate and results-oriented individual to make a significant contribution

to our company's success.

EDUCATION / EXPERIENCE

Qualification /Requirements

Any bachelor’s degree - Commerce, Science, Engineering (Preferred is Commerce and Engineering

only)

A bachelor’s in cost accountancy (ICMAI) qualification is also a good

MBA in Finance, Finance, Accountancy, Performance Analysis, Systems or IT, Data Science, Artificial

Intelligence

10 + years of experience in driving independent Green Belt/Black Belt Six Sigma projects and lean

transformation projects.

Experience in identifying and executing Digital transformation initiatives.

Exposure to various frameworks and methods for Automation identification, Art of Possible in

automation and Execution.

Experience in driving transformative initiatives in Mortgage or allied banking or financial service

business.

Lean Six Sigma Certifications are required along with demonstrated process improvement

results (Green Belt Certification is minimum,



Black Belt preferred)

Project management and Process Mapping experience

Thorough knowledge of mortgage operations, procedures, and operational regulatory compliance a

plus

Strong Data Analytics Skill experience in Minitab, Excel, and Other Statistical Tools

WORK SCHEDULE OR TRAVEL REQUIREMENTS

Comfortable with working in a mid-day shift.

Business required travel to office locations of Bangalore, & Mumbai – Occasional and Hybrid work

culture

COMPANY SUMMARY

Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and

originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity

Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending

programs to customers, clients and investors.

At Onity, we strive to earn our customers’ loyalty every day. We do this by consistently delivering exceptional

service and building trust through reliability, integrity, and following through on our commitments. We operate

through the lens of the customer, understand the importance of homeownership, and take pride in helping

homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and

supported. We expect all employees to interact with and engage our colleagues and our customers with

respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.

Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to

inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great

business partner and a valued community member. We are committed to equal employment opportunity

regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital

status, disability, gender identity or Veteran status. If you have a disability or special need that requires

accommodation, please let us know.

📌 Operations Excellence - M Level (Mumbai)
🏢 People First Consultants
📍 Mumbai