Job DescriptionKey Responsibilities:
n● Manage the full implementation lifecycle including requirement gathering, configuration,
ntesting, and deployment.
n● Conduct client workshops to understand business processes and map them to product
ncapabilities.
n
- n
- Configure product modules and workflows to align with customer requirements.n
- Manage and validate data migration activities, ensuring accuracy and integrity.n
- Provide training and knowledge transfer to client teams during UAT and post go-live.n
- Coordinate with internal teams (Product, Engineering, Support, Customer Success) forn
nissue resolution.● Track project progress, communicate status updates, and manage risks to ensure timely
ndelivery.
n● Document implementation best practices, templates, and client-specific configurations
nfor reusability.
n● Act as the primary point of contact for clients during the implementation phase, ensuring
na seamless handover to the support team.
nRequired Qualifications:
nEducational
n● Bachelor's degree in Computer Science, Information Technology, Business, or related
nfield.
n● Certifications in project management (Agile/Scrum, PMP, PRINCE2) or SaaS tools
npreferred.
nProfessional
n
- n
- 2–4 years of experience in product implementation, solution delivery, or consulting.n
- Robust knowledge of SaaS/HRMS/Enterprise software workflows.n
- Hands-on experience with data migration, system configuration, and UAT management.n
- Proficiency in MS Excel/SQL for data handling and analysis.n
- Strong communication, presentation, and client-facing skills.n
- Ability to manage multiple implementations simultaneously while meeting deadlines.n