3. Working Days: Monday to Friday (Fixed Saturday & Sunday Off)
4. Salary: ₹20,000 – ₹30,000 per month
5. Transport: Pick -up & Drop Facility Provided
6. Joining: Immediate Joiners Preferred
7. Minimum 1 year of experience in KYC Dispute Management (Mandatory)
Job Role: We are hiring KYC Associates for a leading global BPO company based in Infopark, Kochi. The candidate will be responsible for reviewing and validating customer KYC documents, handling dispute cases, and ensuring compliance with KYC/AML guidelines for international operations.
Key Responsibilities
- Review and verify customer KYC documents
- Handle and resolve KYC -related dispute cases
- Identify discrepancies in customer records and onboarding data
- Maintain accurate case records and documentation
- Coordinate with internal teams for case resolution
- Follow SOPs and compliance guidelines
- Escalate complex cases when required
- Meet productivity and quality targets
Requirements
- Any Graduate
- Candidates with 1–3 years of BPO experience can apply
- Excellent English communication skills mandatory
- Good analytical and problem -solving skills
- Basic knowledge of MS Office
- Comfortable working in US shifts
Preferred Skills
- Prior experience in KYC, Banking Operations, Financial Services, or BPO will be an added advantage.
- Robust attention to detail and documentation review skills.
Benefits
5 -Day Work Week
Fixed Weekend Off
Company Transportation
Career Growth Opportunities
📌 KYC Associate Dispute Management (India)
🏢 Important Group
📍 India
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