Location - Kochi, Kerala
Team - Individual Contributor
Reports to - Area Manager
(Primary deliverables of role and its scope) KRA title / Descriptions (Measurable parameters of the role)
(PACE) Manages primary sales in the assigned territory, as per target. Collection of payments for Sales made, as per the company norms. Dissemination of information to Dealers / end customers regarding trade schemes, any communication from Apollo to them. Organizing and implementing customer awareness programs / product shows in consultation with seniors. Generating MIS / data base on the sales trend, schemes etc w.r.t. Apollo. Market intelligence on competitor activity and market trend in the tyre industry. Market growth and increase in sales coverage in the assigned territory. Grievance handling of the customers resulting in having delighted customers. Coordinating the after sales service with the customers and the technical services associates.
Adherence to all the company guidelines on sales and commercial. Business Development and demand generation in the assigned territory.
Main Purpose of Job (Why job exists/what it must achieve)
The purpose of this position is to act as an interface between Apollo and its Dealers / End Customer and in doing so ensure customer delight resulting into high revenue for the Organization.
SKILLS -
Knowledge (Technical / Functional) - Awareness of Sales Processes and Systems - Knowledge of market assessment/ demand estimation techniques - Knowledge of brand building, marketing communication and promotional activities - Product Knowledge Skills (Matrix attached) - Communication Skills - Channel Management Skills - Result Orientation - Analytical Skills - Interpersonal Skills - Customer Focus - Planning and organisi