- Prepare and manage customer quotations as per business requirements.
- Handle end-to-end Purchase Order (PO) processing and order management.
- Coordinate with customers for quotation approvals and order confirmation.
- Track sales opportunities and maintain accurate sales records.
- Follow up on pending quotations, orders, and customer requirements.
- Work closely with Sales, Delivery, Finance, and Customer Success teams for smooth execution.
- Maintain CRM data and ensure accuracy of customer information and opportunity status.
- Generate and publish sales MIS reports, dashboards, and business performance reports.
- Support sales administration activities and documentation management.
- Monitor order status and provide regular updates to stakeholders.
- Ensure compliance with internal sales processes and documentation standards.
Preferred candidate profile
- Graduate in any discipline.
- 2-5 years of experience in Sales Operations, Sales Support, or Sales Coordination.
- Strong experience in quotation preparation and PO processing.
- Experience handling MIS reports and sales performance tracking.
- Good communication and stakeholder management skills.
- Strong follow-up and coordination abilities.
- Ability to work in a fast-paced and process-driven setting.
- Experience in Software, SaaS, ERP, IT Services, or Technology organizations is preferred.