- Manage customer relationships from initial contact through to after-sales service, ensuring high levels of satisfaction and retention.
- Coordinate with internal teams to resolve customer issues promptly and efficiently, maintaining a positive reputation for the company.
- Develop strong communication channels with customers to understand their needs and preferences, providing tailored solutions and recommendations.
- Analyze sales data to identify trends and areas for improvement in the CRM process.
Job Requirements :
- 2-6 years' experience in a similar role within the engineering & construction industry.
- Excellent customer handling skills with ability to build robust relationships at all levels.
- Proven track record in managing complex projects from start to finish, ensuring timely delivery and quality results.
📌 Customer Relationship Manager (Jaipur)
🏢 KGK Group
📍 Jaipur
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