We are hiring candidates for a Semi Voice Process role in Teynampet, Chennai. The candidate will be responsible for handling customer interactions through voice and non-voice channels, resolving customer queries, and maintaining a high level of customer satisfaction.
Roles & Responsibilities:
- Handle customer calls and non-voice interactions.
- Understand customer queries and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Follow standard operating procedures and company guidelines.
- Meet assigned productivity and quality targets.
- Coordinate with internal teams whenever required.
Candidate Requirements
- Freshers and experienced candidates can apply.
- Valuable communication skills in English.
- Basic computer knowledge.
- Customer service-oriented approach.
- Willingness to work in a day shift.
- Immediate joiners preferred.
Position: Semi Voice Process Executive
Location: Teynampet, Chennai
Shift Timing: 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM
Weekly Off: Sunday Fixed Off
Contact Person: Madhu
Contact Number: (phone hidden)
📌 Walk-in || Semi Voice Process (Chennai)
🏢 Imarque Solutions
📍 Chennai
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