AR Caller US Healthcare

Location: Kolkata(Salt Lake, Sector - 5)

Shift: Night Shift | 7:30 PM to 4:30 AM

Significant Information: This is a Work From Office role based out of Salt Lake, Sector - 5, Kolkata.

Interested candidates may share their updated resume at: [email protected]

Role & responsibilities:

- Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables
- You will be responsible for making calls to insurance companies to follow-up on pending claims
- Prioritize unpaid claims for calling according to the length of time it has been outstanding
- Call insurance companies directly and convince them to reprocess the incorrect denied claims.
- Check the relevance of insurance info offered by the patient
- Verify eligibility and benefits




- Evaluate unpaid insurance claims
- Call insurance companies and check on the status of claims
- If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
- Make corrections to the claim based on inputs from the insurance company

Preferred candidate profile:

- 1-5 Years of experience in accounts receivable follow-up / denial management for US healthcare customers
- Fluent verbal communication in English
- Knowledge on Denials management and A/R fundamentals will be preferred
- Willingness to work continuously in night shifts

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