Job description

We are looking for a motivated AR Caller to join our accounts receivable team. The candidate will be responsible for following up with insurance companies and patients regarding outstanding payments, resolving payment-related issues, and maintaining accurate account records.

Role & responsibilities

- Contact US-based insurance companies and clients to follow up on outstanding accounts and payments.
- Make calls to check the status of pending claims and invoices.
- Review account details and identify pending, unpaid, or denied claims.
- Follow up with payers regarding claim status, payment details, and outstanding balances.
- Update call outcomes, claim status, and follow-up details accurately in the system.
- Maintain proper documentation of all calls and account activities.
- Coordinate with internal teams to resolve billing and payment-related issues.
- Escalate unresolved or complex cases to the appropriate team or supervisor.
- Achieve daily and monthly productivity and quality targets.
- Follow company policies, process guidelines, and data confidentiality requirements.
- Communicate professionally with US clients and insurance representatives.
- Learn and apply US healthcare billing and Accounts Receivable (AR) processes through company-provided training.

Preferred candidate profile





- Education: Graduate in any discipline.
- B.E./B.Tech candidates are NOT eligible.
- Freshers are eligible to apply.
- Good verbal and written communication skills.
- Comfortable working in a fixed night shift.
- Comfortable with a B2B voice process and making calls.
- Basic knowledge of MS Office/computer operations.
- Candidates should be willing to work from the Gurgaon or Noida location.
- Candidates must be comfortable with the US healthcare process and client interaction.
- Candidates should be willing to attend the interview through the walk-in process.

Perks and Benefits

- CTC: Up to 2.9 LPA.
- Approx. in-hand salary: Up to 19,000/month.
- Fixed night shift: 6:30 PM 3:30 AM.
- Saturday & Sunday fixed weekly offs.
- Both-side company cab facility for eligible routes.
- Meal facility provided.
- Opportunity to start a career in the US Healthcare KPO / AR Follow-Up domain.
- Exposure to B2B communication and international client interaction.
- Structured work setting with process and quality training.

To get your interview scheduled contact below Call/ WhatsApp :

Twinkle (phone hidden)

Kanika (phone hidden)

Vanshika (phone hidden)

Minakshi Bisht (phone hidden)

📌 AR Follow up :: Fixed Sat - Sun off :: Voice /Blended Process (Noida)
🏢 WSNE Consulting
📍 Noida