Role Purpose

To manage and support critical admissions operations by ensuring seamless execution of the end-to-end admission lifecycle, including entrance examinations, personal interviews, student registration, fee-related support, and stakeholder coordination to deliver excellent admission experience.

Key Responsibilities

- Manage end-to-end Personal Interviews (Online & Offline).
- Coordinate Entrance Examinations.
- Support registration, fee payment, and document verification.
- Resolve admission queries within SLA.
- Coordinate with Academic Schools, Finance, IT, Marketing, Experience Centre, Student Records and Hostel teams.
- Track registrations and joining.
- Ensure SOP and policy compliance.
- Handle operational escalations.
- Drive process improvements.
- Support Open Days, counselling events and admission campaigns.
- Prepare operational reports and analytics.




- Handling SMSs & Communications

Educational Qualification

Bachelor's Degree (Mandatory) Master's Degree preferred.

Experience

3-6 years in Admissions Operations/Higher Education/Student Services. Experience in admissions, entrance exams and registrations preferred.

Key Skills

- Stakeholder Management
- Communication
- Analytical Skills
- Proficiency in MS Office (Excel, PowerPoint, Word).
- Operational Planning
- MIS & Reporting
- Attention to Detail
- Student-Centric Approach

KPIs

- Timely PI & Entrance Exam Execution
- Registration conversion
- SLA adherence
- MIS accuracy
- Compliance
- Stakeholder satisfaction
- Operational efficiency

📌 Assistant Manager - Admissions (6 months contract) (Kochi)
🏢 GUS Global Services India
📍 Kochi