Role & responsibilities
- Handle customer inquiries through phone, email communication channels.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and concerns in a timely and qualified manner.
- Identify customer needs and offer appropriate solutions to ensure customer satisfaction.
- Maintain detailed records of customer interactions, transactions, and resolutions in CRM systems.
Job Details
- Graduate + Min 6 Months Experience in Customer Support
- Excellent verbal and written communication
- 5 Days Working with 2 Rotational off
- Day Rotational Shift
For More Info
HR Akshita - (phone hidden)
[email protected]
📌 Walk-in || Associate Customer Support (Mumbai)
🏢 Tech Mahindra
📍 Mumbai