- Provide customer support through emails, or chats to resolve customer queries and concerns.
- Handle a high volume of incoming calls, emails, and chats in a timely and efficient manner.
- Resolve issues promptly and professionally while maintaining a positive attitude towards customers.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-10 years of experience in BPO/call center workplace/Any.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Proficiency in using computer software applications such as CRM systems.
- Freshers can also apply for this role.
📌 Chat Support Executive- International Process (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar
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