Role & responsibilities:

- Provide after sales-service support to customers for our opearting room and CSSD products.
- Installation and clinical application training for our products at site.
- Perform scheduled preventive maintenance and AMC & CAMC of our products.
- Maintain accurate records of all installation, service visits and service reports.
- Address client queries related to equipment handling, performance, maintenance and escalate service needs to the concerned Service Manager if required.
- Maintain good rapport and communication with hospital staff and end users.

Preferred candidate profile:

- Diploma/B.E. in Biomedical/Electronics / Electrical Engineering or related field.
- 1-3 years of experience in servicing medical equipment (preferred).
- Solid problem-solving and customer handling skills.
- Willingness to travle extensively across assigned regions.
- Basic computer knowledge (MS office, email communication)

📌 Technical Service Executive / Service Engineer (Mumbai)
🏢 Palakkad Surgicals
📍 Mumbai