URGENT HIRING Female Back Office Telecaller Executive (SBI Credit Card)
Position
Back Office Telecaller Executive (Female)
Department
Sales / Operations
Job Type
Full time
Location
Ahmedabad
Job Summary
We are urgently hiring multiple Female Back Office Telesales Executives for the SBI Credit Card process. We are looking for confident, energetic, well-spoken, and target-oriented candidates with excellent communication and convincing skills. The role involves contacting customers through outbound calls, explaining SBI Credit Card features and offers, generating quality applications, and achieving monthly sales targets while maintaining customer satisfaction and compliance. SBI Card acquisition is carried out through multiple channels including telesales and partner networks.
Key Responsibilities
Make outbound calls to prospective customers from the assigned database.
Explain SBI Credit Card features, benefits, offers, and eligibility criteria.
Generate quality leads and convert them into successful credit card applications.
Follow up with interested customers until application completion.
Coordinate with the operations team for KYC and documentation.
Resolve basic customer queries professionally.
Achieve daily, weekly, and monthly sales targets.
Eligibility Criteria
Minimum 12th Pass or Any Graduate.
Freshers and experienced candidates are welcome.
Experience in Telesales, Telecalling, Banking, BFSI, Credit Card, Insurance, or Customer Service will be preferred.
Required Skills
Excellent communication skills in Hindi and Gujarati (English is an added advantage).
Strong convincing, negotiation, and sales skills.
Positive attitude with a customer-focused approach.
Basic computer knowledge.
Ability to work in a target-driven environment.
Good follow-up and relationship management skills.
Salary & Benefits
Salary: 15,000 – 25,000 per month (Based on interview & experience)
Attractive Monthly Incentives
PF & ESIC Benefits
Sunday & Flexible Week Off
Paid Training
Career Growth Opportunities
Friendly & Professional Work Environment
Working Hours
10:00 AM – 7:00 PM
10:30 AM – 7:30 PM
Immediate Joiners Preferred
Female candidates with good communication skills and a passion for sales are encouraged to apply.