- Overall responsibility of order processing and order fulfilment.
- Help in preparing and sending quotations to the customers.
- Coordinate with HO for day-to-day order processing.
- Communicate tentative lead time of orders received to customer/sales person.
- Communicate reason for order on hold to respective sales person and follow up action taken by them.
- To prepare and maintain order report
- Confirm goods and invoice receipt at customer end.
- Regular payment follow up from customer as needed
- Receive and record all payments from customers.
- To seek customer feedback on regular intervals.
Preferred candidate profile
- Possess a high degree of self-confidence and a positive mental attitude.
- Solid communication skills.
- Understanding in ERP handling
- MS tools