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Role Overview
We are hiring professionals for an international voice process supporting customers in the US market. The role focuses on delivering efficient customer service and resolving queries related to telecom, connectivity, mobile, television, and entertainment services.
Key Responsibilities
- Manage customer interactions with professionalism and empathy
- Identify customer requirements and provide suitable solutions
- Resolve service-related queries within defined guidelines
- Maintain customer satisfaction and service quality
- Meet process and performance expectations
Opportunity Highlights
- CTC up to 6.5 LPA
- Up to 40% hike on current salary for eligible candidates
- 2-way transportation facility
- Professional work environment
- Growth opportunities and development opportunities
Work Details
Bangalore
5 Days Working
Rotational Shifts
2 Weekly Offs
Selection Process
HR Interview
Versant Communication Assessment
Operations Intervie
For More Details
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