- Minimum 3 years of hands-on experience administering Atlassian Cloud JIRA, Confluence, and JSM.
- Deep knowledge of JIRA Cloud administration, workflows, permissions, schemes, automation, and reporting.
- Experience with Jira Software, Jira Service Management, and Jira Core in Cloud; strong Confluence administration experience.
- Familiarity with Atlassian Access, SAML/SSO, and security/compliance considerations.
- Robust problem-solving, communication, and stakeholder-management skills.
- Ability to work in cross-functional teams and manage multiple priorities.