Position Description: Analyze and understand the client instructions in creating the document in an online content & style management platform. Provide high quality, real-time assistance to clients in support of their projects. Additionally, provide support to the leads and the team in completing projects on time with valuable quality.
Qualifications
- Essential Qualifications: Graduate (Preferably in Commerce & Accountancy)
- Technical Qualifications: Proficiency in typing and MS-Office
- Experience: 0 to 1 year
- Organization Structure: Report to Associate Client Manager (L5) / Client Manager (L6)
- Work Schedule: Flexible to work in late evening, night and weekend shift
Responsibilities
- Complete all assigned jobs as per committed time, in an accurate and client specific manner
- Raise any discrepancies in client supplied data with the Supervisor and Customer service team for appropriate client clarification
- Keep your supervisor proactively informed of any delay in delivering job over internal committed time
- Adhere to security and physical access procedures
- Check on daily basis for feedback and work processed as per target
- Ensure 100% compliance to set processes at all times
Knowledge & Skills / Competencies
- Good typing skills and proficient in keyboard functionalities
- Knowledge of Accounting concepts is an added advantage
- Knowledge of MS Office Suite - Word, Excel is required
- Good grammar, comprehension and written communication skills
- Adaptability / Flexibility
- Understanding of Customer requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Document Specialist (Chennai)
🏢 RRD Global Outsourcing
📍 Chennai
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