At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique RD and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same.

Your Role

- Lead and manage large-scale SAP S/4HANA AMS (Application Management Services) engagements, ensuring service excellence and operational stability.
- Drive delivery governance, stakeholder management, and end-to-end ownership across SAP support and enhancement services.
- Support business growth through pre-sales, value proposition development, and add-on sales opportunities.
- Oversee cross-functional teams (100+ FTEs), resource planning, service delivery metrics,



and continuous improvement initiatives.
- Ensure adherence to ITIL, Agile/Scrum practices, and maintain robust client relationships while delivering business outcomes.

Your Profile

- Total experience Required:14-16 years only.
- SAP S/4HANA AMS Delivery: AMS Leadership, Service Delivery Management, Hypercare, Support Operations.
- Business Process Knowledge: OTC (Order to Cash), STP (Source to Pay), RTR (Record to Report), Finance Procurement.
- SAP Ecosystem: Ariba, Concur, OpenText VIM, MDG, Solution Manager (SolMan).
- Service Management Governance: ITIL, SLA/KPI Management, Stakeholder Management, Client Engagement, Continuous Improvement.
- Leadership Project Management: Large Team Management (100+ FTE), Agile/Scrum, JIRA, MS Project, Pre-sales, Delivery Governance.

What you''ll love about working here

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📌 SAP S/4 Service Delivery Manager (Bengaluru)
🏢 Capgemini
📍 Bengaluru